Got a question? We are happy to help.

The IKEA business spans a wide range of areas, organisations and companies. To help you find the right contact, we've put together the most commonly asked questions, including contact details.

Here is a list of our most commonly asked questions:

  • To make finding reports and publications easier, we have gathered them in one place.

  • Inter IKEA Systems B.V., the IKEA franchisor, is constantly evaluating potential IKEA franchisees in both new and existing markets.

    When considering new franchisees, Inter IKEA Systems B.V. evaluates attributes such as:

    • experience
    • local market knowledge and presence (demonstrating ability to set up and operate IKEA stores nationally)
    • corporate culture and values
    • financial strength and ability to complete the investment process across a country and in a large-scale retail environment format

     

    Want to know more about our franchise system? Read more via the links below.

  • We are always looking for new suppliers who share our passion for quality and sustainability.

  • We are always happy to receive ideas for our range and all submissions are considered. We receive a lot of ideas, so please have patience with us.

    Fill in a design proposal form on the alchemer survey site.

  • The IKEA trademark is sometimes used without our permission. It is very important to us that our consumers are not misled, and that they can have confidence that all products bearing the IKEA trademark are genuine products.

    We therefore ask you to help us by reporting any wrongful use of the IKEA trademark or similar marks. We cannot give you any reward or compensation, but you will get a big thank you for your support in protecting the IKEA trademark and preventing fraud and misrepresentation.

    Send us an email and attach images reporting a trademark violation

  • We tend to grant permission for educational and training purposes and deserving causes. Material that does not fit under either of these categories is assessed on a case by case basis since we want to know the context in which the material will be used. We also tend to allow photographers to use their own photos for their own catalogues/books provided they do not use the IKEA trademark.

  • IKEA stores are only allowed to sell within the country they are located. However, if the order is at least one 20 ft shipping container, you can place an international order. Please visit our International Sales site to find out more.

  • We are happy that you want to apply for an internship with us. We are always looking for future colleagues who have a desire to learn about our business.

  • There are lots of interesting topics for students writing their theses. You may even be able to do an assignment for us.

    Visit our Job portal where available topics are posted

  • Inter IKEA Group has a clear code of conduct. Bullying, discrimination, fraudulent or corrupt activities, environmental violations or other breaches of laws or regulations are not tolerated. If you have a concern, we would really like to hear from you.

Did you find what you were looking for? If not, try these other websites:

  • Situated in the building that housed the very first IKEA store, the IKEA Museum is for anyone who is curious about the IKEA brand and invites visitors to follow our development decade by decade.

  • IKEA Foundation is the philanthropic arm of INGKA Foundation. IKEA Foundation focuses on improving the lives of vulnerable children by enabling their families to create sustainable livelihoods, and to fight and cope with climate change.

  • IKEA Social Entrepreneurship is all about creating opportunities for vulnerable and marginalised people. By backing and working with social entrepreneurs, we contribute to better everyday lives around the world.

  • ITCS is a test lab and training centre for our suppliers and co-workers. ITCS lab is owned by IKEA.

  • SPACE10 is an IKEA research and design lab on a mission to create better and more sustainable ways of living in the future.

  • Based in Liechtenstein and established in 1989, Interogo Foundation is the ultimate owner of Inter IKEA Group.

    Interogo Foundation

  • Inter IKEA Group is the group of companies that connects IKEA franchisees with range development and suppliers, and aligns the overall IKEA strategic direction.

    Inter IKEA Group