What’s your current job?
“I lead a small team in Santiago, Chile. We are working on three clear assignments: to support the successful launch of the IKEA brand with both physical and digital meeting points in Chile, Colombia and Peru; to transfer IKEA know-how, culture and values to our new franchisee, and to learn from the franchisee - both about operations and establishing IKEA in a new market.”
What other jobs have you had as an IKEA co-worker?
“I’ve spent more than half my life with the IKEA business, so my resumé is a long one. I’ve worked in six different countries over the past twenty-eight years; most of the time in retail. From my first job as Market Hall Manager in the Montreal store (Canada), my career has taken me to Germany, Switzerland, Poland, the Netherlands and most recently, Chile. I’ve stayed in each position for three to four years, which is how long I think it takes to deliver something useful to the business. I’ve always tried to take on interesting assignments where I can contribute, make a difference and use my strengths and passion, as well as learn new things.”
How have you been supported in your personal and career development?
“We have a formal career process whereby your manager looks at how you’re doing and talks to you about potential next steps. If you’re mobile and you do a good job, there are lots of opportunities to move around and progress within the IKEA business. I’ve had key people who believed in me and encouraged me to take on more responsibilities.”